Explore our blog at Merchant Surveys, where we share expert advice and actionable tips to help you navigate the world of merchant surveys. Whether you’re looking to improve customer feedback collection or make data-driven decisions, our blog is your go-to resource for staying ahead of the curve. With industry-leading insights, we provide the tools and knowledge to give your business a competitive edge in today’s ever-evolving marketplace.
August 26, 20260 Comment
Benchmarking Merchant Processing Costs: Running an Anonymous Rate Survey and Reporting Effective Rates by Industry and Ticket Size
Two merchants can both say they pay “2.5% for processing” while experiencing very different real costs. One ma...
August 26, 20260 Comment
Turning Survey Data Into a Publishable Industry Report: Sample Size, Weighting, and Making Findings Citable
Collecting survey responses is only the beginning. A publishable industry report must explain who was surveyed, ho...
March 17, 20260 Comment
How to analyze open-ended survey responses with simple coding and themes
Open-ended survey questions give the respondents the opportunity to share their opinions in their own words. Feedb...
August 29, 20250 Comment
The Role of Incentives: Should You Reward Customers for Completing Surveys?
One of the best tools for businesses today, are customer surveys. Be it a one-minute feedback form post-purchase, ...
June 23, 20250 Comment
Common Survey Mistakes That Lead to Useless Feedback
Surveys are powerful weapons to support business —when utilized appropriately. Yet, even the best of intentions c...
April 8, 20250 Comment
Best Practices for Designing and Distributing Effective Merchant Surveys
Today's business landscape hinges on the views and feelings of merchants being fed back for building thriving merc...
March 11, 20250 Comment
Customer Insights Made Easy: A Guide to Choosing the Right Survey Tools
Understanding your customers is key to running a successful business. Without knowing their needs, preferences, an...
March 11, 20250 Comment
Top 5 Benefits of Using Merchant Surveys for Your Business Success
In today’s competitive business landscape, staying ahead requires more than just offering great products or serv...
March 11, 20250 Comment
How to Create Effective Customer Surveys That Improve Your Sales
Understanding customer needs and preferences is crucial for any business. One of the best ways to gain this insigh...